Packed, dispatched and delivered as expected but as some others have said this is definitely a refurbished unit/controller, wear and tear on the underside is evidence. It was purple so it was forgiving at first as my (6 year old daughter) was happy to have it and it shipped quicker than MSFT's order just in time for the holidays. That was until the left thumbstick stopped working after a few hours of Minecraft. Use. For $84+ that's ridiculous, they could at least be honest and use decent parts. Unfortunately they threw away the box when everything seemed fine, ugh. So contact the seller and update accordingly. Advice Buy direct from the manufacturer now, expect tariffs on disappointment.
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