The team at Paradigm have been very helpful and responsive. They have been willing to work with us to find a solution that would fit our needs. The process of getting set up has been relatively seamless. The product is intuitive and easy to use. The customer service has been great, and I have been impressed with the responsiveness. There is nothing I dislike about the product. I would definitely recommend the product to other businesses. We are solving the problem of user authentication and user profile management. This is a problem that is being solved by several other products on the market, but the problem we are solving is more complex than many of those products. I like how it is simple to use and implement. It's very user friendly. It also has great customer service. Sometimes, there are issues with connecting to the backend and having some problems when trying to upload files from a hard drive or cloud storage. Make sure you have everything set up correctly before you go live. The benefits I see are that it is easy for someone who has limited experience to use. It is also secure.