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Nigeria, Abuja
1 Level
732 Review
78 Karma

Review on YESON by Adrian Retana

Revainrating 2 out of 5

Heading: Unsatisfactory YESON Online Store Experience

I was eager to try YESON for my health, household, and gift-wrapping needs because I am an experienced online shopper. However, I was dissatisfied with their online store after my encounter. Despite having a wide range of products, I found their website to be poorly set up and challenging to use. Finding what I was looking for was difficult because the search feature was unstable and frequently gave unrelated results. In addition, many times crucial details like ingredient lists for health items were missing from the product descriptions. As a result, I was cautious to acquire things because I wasn't sure what I was getting. The ordering process was complicated, and the checkout procedure was slow. My shipping and paying information had to be entered several times, and the estimated arrival dates were frequently off. A final straw was their unresponsive and useless customer service. I tried contacting them with inquiries concerning my order, but I never got a response. Overall, YESON may provide a broad variety of products, but despite this, buying on their website is a frustrating experience due to their disorganized website, inadequate product information, perplexing checkout process, and unhelpful customer service. This internet store is not something I would suggest to others.

Pros
  • Delivery that is both quick and dependable.
Cons
  • service to customers that is unresponsive.