The best thing I like most in this software is its easy interface which makes it easier for everyone who wants to use this tool. One of my concern was making our team member understand how we can upload file using this tool. But after giving them proper training, everything went smooth as expected. There are no cons with this application but there is one small issue i have faced which needs to be resolved ASAP otherwise, it will make other features useless. We wanted to organize all our files related to marketing efforts in advance so that we don't loose track of any document or info in future when needed. The ease of use, the fact that it's free for small businesses, and the customization options available are my favorites. I dislike the fact that you can't easily filter by date or time range. It would be nice if there was an option to do this without having to go into each individual post. I also wish there were more templates/themes available. We're using it to organize posts from our team members who talk to potential clients on behalf of the business.