I like the ease of use and how easy it is to see who has read and unread emails. There are a lot of different ways to set up different types of email templates for different types of people, and you can assign different people to different email templates. It is hard to search for emails that you need to find quickly because you have to go through all the emails in order to find it. It makes it so much easier if you know the email address for the person you need to send an email to. I use it to see when people have read my emails or not. It is easy to see who has not read my emails and who has read them and unread them. I like that it allows me to be able to send emails to many people at once.