Review on 🖋️ BASTION Raw Copper Bolt Action Pen: A Premium Luxury Retractable Metal Pen with Gift Case for Effortless Style and Elegance by Andrew Mack

This is a well-made, solid pen which has been a pleasure to use.More than the item itself, I am blown away by the quality of their customer service.Two months (!) after I received the pen, I had a problem with the bolt action. I wrote to the company Service Department. I live in Israel, and the company is someplace on the other side of the world. The Service Dept. wrote back immediately. They offered suggestions and fixes, and, after one or two attempts to fix the pen long distance, they sent me a replacement immediately.I have never dealt with a company that supported their product with such patience and graciousness. I would b more than pleased to utilize Bastion and its products in the future