I like that they are very responsive to any questions you may have or concerns about their services! They do great work with finding qualified candidates for your open positions!! The only thing is it can be hard sometimes getting an accurate count of how many applicants there were from each source (i know this isn't always true but when i tryed calling them asking what percentage was sent through xrt versus other sources). It's not so much as dislike because everything has been good thus far however if anything changes we will let everyone here at my agency aware.