The best thing about this software is its ability to link all of our applications together. This makes it easy for us to pull information from one application into another without having to manually enter the data. It can be difficult to find what you are looking for if you don't know exactly what you are looking for. For example, we have trouble finding our own documents if the title does not contain our company name. I wish there was a way to search by date or by file type instead of just searching by title. We also cannot customize the search results. If we want to add more fields to the search results, we have to go back into the database and do it manually. Linksphere Luna has helped us to make connections between our applications that would otherwise be impossible. It allows us to share information across our organization easily and efficiently.