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Jair Baltrusch photo
Japan, Tokyo
1 Level
698 Review
40 Karma

Review on FULLIFE by Jair Baltrusch

Revainrating 1 out of 5

A Poor Online Shopping Experience for Musicians at FULLIFE

Although FULLIFE advertises itself as a one-stop shop for musical perfection, their web store is far from ideal. Despite having a large assortment of instruments, microphones, and accessories, the company's online shopping experience is far from ideal. The online store's absence of transparency regarding product availability and shipping times is one of its biggest problems. Many customers claim that after placing an order, they discovered the items were either out of stock or backordered, leaving them to wait weeks or even months for their purchase to arrive. In the quick-paced world of internet shopping today, this lack of openness and communication is unacceptable. Additionally, many musicians who are on a limited budget are unable to purchase FULLIFE's goods due to their frequently much higher prices than those of other online merchants. Although their products may be of high quality, many musicians find it difficult to rationalize buying from FULLIFE's online shop due to the high prices. Finally, FULLIFE's client support is woefully lacking. When attempting to call customer service, many customers report long wait times, and when they do eventually get through, they are met with unhelpful or even rude responses. The already frustrating experience of shopping at FULLIFE's online store may become even more discouraging due to this dearth of assistance and direction. In conclusion, despite FULLIFE's assertion that their web store is a one-stop shop for musical perfection, they fall far short of living up to this claim. Musicians are better off shopping elsewhere for their musical requirements due to the lack of transparency regarding product availability and shipping times, high prices, and subpar customer service.

Pros
  • Online purchasing is quick and easy.
Cons
  • fewer financing and payment plan choices