They're very responsive and helpful. I appreciate that they make themselves available for questions at any time. I have never had an issue with them. We've used them for corporate legal services and some litigation. They do a great job. I can't think of anything I don't like about them. They're very professional and thorough. You get what you pay for. If you want a cheap lawyer, then this may not be the best fit for you. We were looking for an attorney who understood our business model and could help us navigate through various regulatory issues.