I like that you can have multiple people in one email address for sales, it helps me keep track of everything! It also makes contacting my contacts easier because they are all listed under the same account. One thing to note is that sometimes emails get sent out automatically if there isn't activity within an hour or so (maybe 30 minutes?). Sometimes this happens at random times but usually when I am not actively working on things. This has happened only once where someone replied from another contact's email and it was just annoying. The best part about clickedin is being able to see everyone's activities as well as their responses which allows us to know what our prospects want/need before we send messages out. We use clickedin daily since it keeps our team organized while still having access to any prospect information. You can easily find your target audience by using this tool. It's very easy to use, and you can even set reminders for yourself. I like that it is so simple to use, and you don't need any training or help from anyone. The only thing I dislike is that sometimes there are errors when you try to send emails. Sometimes it doesn't work properly. If you want to find people who are interested in your product or service, you can do that with this tool.