I like that this software is very user friendly with its simplicity to use! The ability of being able to customize it as needed makes me love how easy everything can be set up in no time at all!! It's also great because you don't have any problems when using your computer or phone since there are apps available so easily accessible anywhere if need arises. Nothing really bad about anything but maybe some people may find certain things difficult such as having too many options which could make finding what they want more confusing than helpful sometimes (but not always). This has been an amazing help especially during my busiest times where we would normally just rely heavily upon our secretaries/assistants who were unable to keep track anymore due to their own busy schedules etc.. We now utilize online appt scheduler instead allowing us to schedule multiple patients within one day without needing additional assistance.