The PM I can see my list of tasks which are in progress or completed are very helpful.Also it is easy to see task completion dates and estimated times which helps me monitor my team's performance and also give them feedbacks as per it.It offers excellent support if you need technical assistance during implementation phase! 1) It would have been better if there were more functionalities like creating new users and adding contacts2) Some features are not good at visual representation3). UI could be improved and should align well with modern design principles4). Better communication as project manager which will help in getting project implemented faster5)- Lack of integration into some social platforms (google hangout, slack etc.)6). No proper screen sharing7). Poor dashboard view8). More efficient process automation9). Less time spent while managing10). Easy configuration. It's extremely easy even if you have not used it before - just drag & drop features into your own process flow! There could be more options like customizing fields or using prebuilt templates but this was fine too I guess? We are solving problems around managing different types of tasks within one single system which makes life easier when we need help from another person outside team (e.g HR) who needs access via API etc.