I have to say the quality of these things has gone down A LOT. They used to be my favorite soft toothbrush, but recently two shipments of 4 toothbrushes included brushes with oddly coarse bristles and not the original soft bristles I encountered when I first started using these toothbrushes. As I get 4 packs and use toothbrushes slowly over time it's too late for a return but that's always a shame. I don't know if they have any problems with their production but the quality of their toothbrushes varies a lot. If you get a good one, it's really very soft and gentle. But some bad ones turn it into their product and they are rude and obnoxious. Too bad to give one star because I loved them!
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