I love that it allows me to access my files no matter where in the world I am! It's also very easy to use, which makes getting started with this software so much easier than other programs out there (e.g., Carbonite). The best features are the ability to remotely access our information and be able to quickly roll back changes if something goes wrong. I don't think anything really stands out as bad about this program. There aren't any problems or issues we've encountered yet - but again, that doesn't mean they won't pop up at some point! We're using Rollback RX home to protect our sensitive patient data by allowing employees to easily view old versions of files without having to wait for file transfers from offsite locations. This way, when an update needs to be made, all users can go straight into their version right away instead of waiting for someone else to send over the updated copy.