The customer service is amazing! I have been working with them for almost 1 year now but it has never felt like work or anything other than just "business". They're easy to reach out too if you need help. Sometimes there are minor delays when transferring funds from one account to another (which happens sometimes). But overall they've done an excellent job every time we communicate through our team manager/account executive. We use their services as part of managing my personal assets so nothing really comes up against using this platform since everything else works great - bank accounts, credit cards etc. I like how easy it is to use! It helps me organize my team members with different projects they're working on as well as their availability for meetings etc. The interface could be more user friendly but overall this has been great so far - we are able to keep our teams connected regardless of where everyone lives or works from around the world!!