It has all of our needed features for log management & alerting - it's easy enough even non-technical users will be able get up an running quickly! The UI could definitely look more modern/polished if this were released 5+ years ago when I first got involved wtih its predecessor (and still used).
We're using exabame as part of SOC 2 compliance requirements so we need something which integrates well into 3rd party systems such Logzio or Splunk but also provides granular control over how data flows through from other sources like AWS CloudTrail etc..