The support team at PERT IT has been amazing in helping us during our transition from another vendor. Their expertise in the product they sell, and their ability to work with each customer's unique situation, has made it very easy for us to work together. They have also assisted us in creating new processes to streamline some older manual procedures. We really couldn't ask for anything more from them. I don't see any downsides. If you are looking forward to a smooth transition and want to partner with someone who will walk you through the process step by step, go with PERF IT. As of now, we're happy with how things have gone. We've had several benefits such as: ease of use, speed of delivery and excellent after sales service.