I like that it's easy to use, you don't have to be tech-savvy at all in order to operate this software! It does what its advertised for - provides high quality residential internet access so that we can continue our work during off hours. There really isn't anything bad about geosurf. If you're looking into getting an inexpensive way of providing your employees/customers with fast reliable internet then look no further! You won't regret it once you start using it. We need internet access 24/7. This allows us to keep up with current affairs without having to go home or stop working.