New Zealand, Wellington

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467 Review

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Review on 🍱 1790 Glass Food Storage Containers with Lids - 9 Pack: Airtight Glass Meal Prep Containers for Healthy Lunches - 18 Pieces by Alison Parker

Name: 🍱 1790 Glass Food Storage Containers with Lids - 9 Pack: Airtight Glass Meal Prep Containers for Healthy Lunches - 18 Pieces
Item: 🍱 1790 Glass Food Storage Containers with Lids - 9 Pack: Airtight Glass Meal Prep Containers for Healthy Lunches - 18 Pieces
Rating: 5

November 10, 2022

Great customer service

So the containers are great so far. I don't make microwave lids. Everything is sealed. But 5 stars for customer service. When the set arrived, one of the small rectangular containers was broken. I sent a message to The Product Hatchery asking if I could get a replacement for just this part or if I would need to exchange the whole set. Jolene replied so quickly that I was amazed, maybe 10 minutes after I sent the message. She was very apologetic and said they could absolutely replace that exact part. I sent my message on Friday afternoon and the new container arrived on Tuesday. I was very impressed and very happy with such a quick resolution. Definitely recommend.

Pros

great product

Cons

I am concerned

New products

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