When the shoes were delivered they were in a plastic bag and the shoes were smashed at the back and pinched like your tennis shoes when you went on the back of the shoes. My shoes arrived in 2 days so I don't think the shoes got like that during shipping. The shoe looks like something heavy was placed on it and the shoe was dented. You know when you do this with tennis shoes if you try to put the shoe on the back of the shoe it's going to hit the back of your ankle/heel and hurt so I had to go to an old school remedy and the Pack tennis court with newspaper to help position shoes, then place shoes in a pillowcase and place in the dryer for a few minutes. and you must leave the paper in tennis until they are ready to be carried.
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