The support team is very friendly, helpful & knowledgeable! They are always ready to help you out with any questions or concerns that may arise during your service contract period (even if it's not their fault!).
I haven't found anything negative about this host yet - they have been great so far!! We've had no issues at all running our website since switching over from another provider several years ago now :) If there was something we did find wrong/could improve upon though? Well then of course its just minor stuff really but nothing major either way ;) Great customer care overall for sure. Nothing bad what-so ever :). Excellent pricing compared other providers as well which helps keep costs down too!