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1274 Review
35 Karma

Review on Inflow Communications by German Diaz

Revainrating 4 out of 5

A great software for Call Center and BPO companies

The best part about Inflow was that they were very flexible with scheduling us during our busy season as well when we wanted them offsite! I wish there could have been more training opportunities or one time meetings where everyone from sales all way down would meet together so it made things easier going forward once engagements started rolling into their system (which took awhile). There are many benefits you get by using infowave such automation features like outbound calling which allows me spend less man hours doing repetitive tasks while increasing my productivity overall.

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Pros
  • I was able to make last minute changes and had them accommodate my schedule
Cons
  • There were many changes and updates to the system that took a long time to implement