Recently, I had a terrible time with TRIPOLLO. They presented themselves as a group of hardworking experts, but their customer service left much to be desired. I had a query about one of their office supplies and got back to me very slowly and not very helpfully. It took me a few tries to get a response that made sense, and even then I was left wondering if the product was any good. In addition, I was let down to discover that the product fell short of my expectations after I had gotten it. This did not measure up to the company's claim that they provide only the best quality items. I ran into more problems when I tried to return the item. I wasn't positive if I'd be able to get a refund because their return policy was unclear. In general, TRIPOLLO fell far short of my expectations. The assistance I received was anything but what they claim to be committed to providing. If you need workplace equipment or supplies, I wouldn't go with this business.