Used the locks on holiday abroad in October 2017 and they worked great. No problem, used them again in October 2018 on another trip abroad and they worked great again. I used them for a third trip abroad in January 2019 and that's where the annoyance came in. On our way back I couldn't lock my only padlock. The shank didn't go into the lock so my luggage was loose. I also couldn't reset the combo when we got home. In March of this year I wrote to Kolumbo (via Revain) about a possible lock replacement rather than a refund. Revane assured me I would hear from them and that there was nothing more to be done. Well Colombo blew my mind completely - no response from them. I don't think it's unreasonable to expect the lock to work more than 3 times. The second lock I bought at the same time still works fine. The lock received a 5-star rating during the work. I give Kolumbo 1 star for the poor customer service response to the buyer's dilemma.
Biaggi Zipsak Micro-Fold Shopper - 16-Inch Tote - As Seen On Shark Tank - Red
21 Review
Lumintrail TSA Approved Lock For Luggage Or Suitcase, Easy-To-Read 3 Digit Personalized Combination, Metal Travel Suitcase Luggage Lock, Red, With A 4-FT Braided Steel Cable (2 Pack)
19 Review
60L Large Travel Duffel Bag With Shoes Compartment Convertible Suit Carry On Garment Bag Weekender For Men Women
31 Review
Extra Large Womens Canvas Beach Tote Bag With Top Zipper - Sleepwish
14 Review
Loungefly Forest Print Cosmetic Case: STCB0101 - Perfect for Organizing Beauty Essentials!
7 Review
π§³ Vera Bradley Signature Anti-Curl Travel Accessories
7 Review
π Waterproof Transparent Crossbody Bag with Adjustable Strap - Essential Travel Accessories
7 Review
πΌ Ultimate Vera Bradley Signature Cosmetic Organizer for Travel and Everyday Accessories
9 Review