I like that it allows me to have multiple chats at once without having separate apps open for each one of them! It's easy enough so anyone can use this software with little training required (maybe some basics). The only thing is sometimes when you are in an app or window there seems to be lag time before things show up if they haven't been typed out yet by someone else using another tab or screen. This isn’t really my problem though as much because everything works fine most times but just something worth mentioning all together since we don’t know what kind of network our clients will fall into which could make their experience not quite smooth sailing either way. We've used ChatWay across many different platforms including iOS devices via Apple Messages & iMessage Apps and also through web browsers such as Safari and Chrome.