I really like this product. Gives a very clear sound. My only issue is that they threw my box over the fence upon delivery (most likely) as my gate was locked at the time. We would be grateful if they didn't. There were a few scratches on the case and a small dented corner. I wasn't happy with that. You could just leave it next to the mailbox or carefully tuck it into the fence. Or next time actually stick to the delivery date I paid extra for. I would leave the gate open. It would be great. Other than that, my mic was fine and so far so good, so can't really complain. But if someone is willing to pay a lot for great gear, the service has to be great too.