I read many reviews before purchasing the 4XL Lounge Bed and like many other reviews I do have a few minor complaints. First, the zipper on the cover came broken, but I can repair that very easily myself. Second, the package did not come with instructions and ebay only states to "Use as directed.” Okay. And third, the box was not sealed and moisture collected inside. Although it came in a plastic cover, I think the moisture caused the cover of the bed to stick to the foam itself and so it tore some of the foam when taking it off, again something I can fix with some glue. It’s only a minor inconvenience, but I’m still disappointed in the delivery of the package. These seem to be common complaints and I don’t appreciate purchasing such an expensive product that comes with damage, however the bed does look and feel very soft and so I’m excited for my dogs to get to use it!
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