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1 Level
731 Review
50 Karma

Review on TRUSTZONE by Aaron Kindler

Revainrating 4 out of 5

Excellent Customer Support & Very Helpful

The customer support team was excellent! They helped us with any question we had regarding Trustzone's products or services without hesitation when there were time constraints involved (we needed them to respond within an hour).

img 1 attached to TRUSTZONE review by Aaron Kindler

I do not have anything negative about their product nor service at this point in my opinion because everything seems great from our side - but if you are searching for something specific that they don't offer it can be difficult finding what your looking for since other providers may already provide those features elsewhere than trust zone. We used Trusted Zone as part of one cloud solution where users could access corporate applications remotely via VPN connection over secure tunneling protocol like HTTPS etc.. This worked really well until recently due to new updates which made TLS 1.3 mandatory.

Pros
  • Excellent, friendly & knowledgeable staff who responded quickly whenever contacted by clients.
  • Great knowledge base
  • Easy deployment processEasy troubleshooting procedureGood quality monitoring toolsGreat helpdesk systemExcellent security proceduresQuick response timesStrong user community/feedback forumSophisticated client management interfaceIntuitive UI / User experience
Cons
  • Not enough documentation available online related specificallyto how certain aspects work