I ordered this item for $142 through Revain Prime. Advertised as free shipping and free returns. The item did not meet our requirements and was out of the box long enough to find out if it was what we needed. It has been handled with great care and repackaged very carefully with no damage. The company tried to return only a partial refund and struggled to charge us for return shipping. We are longtime Prime members. It's been a few years since Revain honored their two-day shipping promise, which we gave without complaint, but their sellers can't advertise benefits without fulfillment. This is unacceptable. I understand that Revain wants to be the greatest, but they have to keep their current promises if they want to be the best.
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