I like that they have different types to choose from such as criminal records check or credit report which can be helpful when looking at multiple companies with one request! Sometimes there are delays between requests being filled up but this has nothing doen w/ their service so far!! Nothing really bad about them other than maybe waiting time sometimes could use some improvement (but not too much).
They were very fast & efficient once submitted though since i'm only using online services now instead going through my local office - no longer having face contact anymore either :P.