It was fairly easy to install but the shower arm wasn't strong enough to hold the shower head in place. This allowed the shower head to be pushed straight down and you couldn't tilt it. As if the ball that made him spin was too small. When I ordered this I wasn't sure if the mount was included so I ordered it. I was very glad I did this as it will hold the shower head at any angle you want. I love the shower head and the long hose but I'm not sure I would return everything unless I bought a different bracket.
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