I have a desk with a broken power cord. Sockets work, but USB sockets don't charge anything. I have written to the company. What a colossal waste of time, inconvenience and running around. Revain says to contact the manufacturer, the company says to contact Revain. All I need is a new working extension cord. It looks like other customers are having the same issue. That means the company knows about it. A reliable company solves problems. I'm sorry I wasted my time and money on this product. Jd
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