Review on VERTOY Girls Jewelry Making Toddlers by Mark Jefferson

Gave this unopened gift to my 3 year old granddaughter today. She loves it! Very easy to use and age appropriate. However, the pink box was RECEIVED BROKEN. There was no loop on one side, which wasn't apparent until her father opened the gift. I have photos to show. However, I cannot take the toy away from my granddaughter to return it as a replacement. All it takes is a new functional pink box. Can I get a new box? Vertoy offers a 30-day money-back guarantee. UPDATE: After I submitted my issue, someone from Vertoy contacted me and sent me a new box! Thank you! UPDATE: New box (and beads) arrived today. Thank you!