Impeccable service: an old style that is extremely rare these days. I received my order and found a contact form in the box in case I needed advice on the specific job I was working on. The response time was the same day. Turns out I brought the wrong product to work. They immediately sent me a replacement with instructions on how to use the product for my repair. Well now I have a Stressless footstool that was a total mess and looks great now. Not perfect - as I'm not very good at mixing colors I'm just - no one will notice the difference unless I show it in bright light. If the repair didn't work, my choice was either an expensive reupholstery or sending the chair and footrest to the curb. I was really impressed with the customer service. Also, after years of using Revain, this is the first product I want to review.
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