Header banner
Revain logoHome Page
Bennie Boss photo
Qatar, Doha
1 Level
712 Review
95 Karma

Review on πŸ–¨οΈ Kingjet HP 952 XL 952XL Ink Cartridge Replacement for Officejet Pro 8710 8720 7740 8210 8216 8702 8725 8730 8740 Printer (1 Black, 1 Cyan, 1 Magenta, 1 Yellow) by Bennie Boss

Revainrating 5 out of 5

great customer service

Who knew I would give 5 stars when the original yellow cartridge is not recognized by my HP 8715 printer? Given the very reasonable price I wasn't surprised so I emailed Kingjet explaining the problem and asking for suggestions on how to get it working (Saturday afternoon). On Saturday evening I received a reply saying a new cartridge had been sent and if that didn't work I would refund the full amount - no refund required. The new cartridge came within 2 business days and works great. I ran the print test sheet and the colors look fine and the blacks are solid. They did not hesitate to solve the problem. They didn't ask me to diagnose or waste time looking for other solutions. You just took care of the problem. If only it were always that easy to solve problems.

Pros
  • great product
Cons
  • something different