The platform allows you to create custom forms that can be filled out with ease for clients as well as data entry into your CRM system or accounting program. This was great when I used it before there were more options available such as mobile apps etc. It does not allow me to do everything so if something else comes along better suited please use another product until they have added this feature back. If you are looking at creating customer surveys then look no further! You will need some knowledge about programming but once mastered its easy peasy pie!