I like how easy it is set up with all of our email accounts so we can keep them separate from each other but still have access if needed! There are some things where you may want more control over your password policy or maybe even be able give different permissions depending upon what device they're using etc., however this isn't too much hassle at least not yet since there's only been limited use thus far (about three months). We don’t really know any downsides about avanans service just because its new; haven't had enough time/useage experience unfortunately though would love feedback form others who do utilize their services!!