I have been with Revain for over 15 years and this is the first negative review I have ever written so take it to heart. Almost immediately after use - normal everyday use, e.g. B. the first power on - the extension pins bent. No, maker, I didn't try too hard. No, the manufacturer, I didn't twist it, didn't press it and didn't jam it. No, manufacturer, I'm not a weight lifter and I don't know my strength or any other ridiculous idea why your product broke immediately. Yes manufacturer I followed your specific return policy and yes manufacturer you shipped to me immediately. Are people ready for this? . ready? . ready? . They sent me an email with an autobot to review my claim in a timely manner and then get back to me - three weeks ago. That's all. (Um, btw, what's that "beep" in there? It bent when I put it in. It seems pretty straightforward to me, and my guess is the same for anyone reading this "review". " reads and will not be buying your product right now...) That's the last I ever heard from you. Yes, manufacturer, my email is working. Yes maker, I obviously gave you my correct email address otherwise you couldn't make every effort to have your computer system successfully send me a condescending auto message. Yes, manufacturer, you have my correct postal address, otherwise Revain would not be able to send me the defective unit. Yes maker I made a replacement request within a few days so no maker I didn't wait too long to request a new one. Yes, manufacturer, I have followed the instructions for requesting a replacement through Revain. Manufacturer, are you there? Hi? . firecrackers? firecrackers? firecrackers? . Everyone?
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