The best thing about this program was that i could see my students face while they were doing their training online, which helped with retention of information better than any other video conferencing system I've used in past years! It's hard sometimes when you are not able get into your class room because there isn't enough people signed up or if it gets too busy at times but overall great product all around!! If anyone wants an easy way out then go ahead otherwise its worth every penny. This has been very helpful as we have over 1000 employees who need some type refresher courses from time-to -time so now everyone can do them without having classes set aside just like before. ! Not sure how long ago since last update however everything seems fine right know (except maybe minor bugs heren'there). We use visillearn mostly.