I like that it is easy to use, has all my information stored in one place, can be customized with different layouts etc! My only complaint would have been if there was more support from sales people when i had questions or issues within portalsoft itself - this could help me decide whether its worth using their services vs another service/website out there (like google drive). We are able to store our employee data into 1 central location instead of multiple spreadsheets which saves time & money as well.