The ability to communicate with clients at all hours, even outside of normal business hours. Easy collaboration between team members. The ease of use of this product makes it possible to be able to manage projects from start to finish. I do not have any dislikes at all. There are many features that allow me to accomplish my goals without many problems. This program can only be used once you reach a certain amount of points. You can also set up multiple chat rooms, but they do cost a little more than one main chatroom. It was easy for our department to get started using this product as well as others, because we already had a lot of experience with other products. We were able to easily transition to lifester. Once we got started, everyone realized how great this application was.