My cat loves this item! She climbed in as soon as I took her out of the box! I haven't even assembled it yet. It didn't come out so I had to put it in with her. As other reviewers have said, it is very easy and quick to put together. I needed five seconds. My cat is big so I was worried she wouldn't fit in, but she fit in perfectly. She purred loudly at him and fell asleep and fell asleep for a while. It's soft but there's no padding on the bottom, it's hard as a rock. The upper platform has a little padding. But like I said, she didn't seem to mind. I hope she will use the scratching post because that's what I bought it for! My other cat didn't look twice but that might be because the other one was already in and they don't really get along.
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