Looks like more attention has been paid to aesthetics than functionality. In fact, I hope the pillow I received was defective because at the highest speed I can barely feel the fan. I use my laptop for gaming and it doesn't cool it at all. In addition, the "anti-slip baffles" stick out too high. They keep your computer from slipping, but I found they got in the way when using my touchpad. Finally, the phone holder only fits phones without a case, which was annoying. Many functions just didn't work for me. I want to spend my money elsewhere.