I had a very good experience with Renpho customer service in the past (see my review of their bluetooth scale) so when I saw this them too After selling a foot massager, I decided to stick with the same brand. This product appears to be durable and was packaged very well (see photos), it even comes with a pouch for storage. The remote and pads carry a good weight and as you can see from the photos the cables are very heavy duty. and shouldn't break easily. The device is a dummy as it only has 4 buttons. You place the pads on the area you want to massage, make sure the remote is connected to the foot pads, plug in the power cord, and press the power button on the remote. Pressing the main buttons switches between 3 different air pressure levels and 3 massage modes. The heat button toggles between off, low heat (104F) and high heat (110F). In my experience, massage works very well. The massager inflates and then, depending on the setting you have activated, pulses in different patterns and massages your muscles. If you have large hips I would measure your hips to see if this would fit you. I can barely get it on my hips, but I've had no problem attaching the trainer anywhere else on my arms or legs. I felt that the amount of air on inflation was just enough to provide a good muscle massage and I enjoyed using it with the high temperature setting on. There really aren't any cons to this device and if I had to invent one, I think the remote control is a little bulky considering the device plugs into the wall. But in my experience with massagers almost all have large remote controls (perhaps for the elderly?)
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