I have been using altShift for over 5 years now, first as customer support agent but later also taking care of some projects myself. The most important thing is that they help you to get from A-Z when it comes to choosing software or services. They will provide with all information required including demo videos etc., so there's no need to waste time searching through tons of websites trying to find what exactly meets your needs and expectations. Sometimes their team can be slow at responding (although this happens rarely), sometimes too formal - not always friendly enough. But then again if you're looking for serious consultants who know how things work best approach them! Our business has grown tremendously since we started working together.