How good of a tool this is just gets better everyday because you've built it with your needs in mind. The support team are always very quick to respond and give excellent advice. We have no problems when using ricotta. There's nothing I can find that isn't working as expected or easily remedied if needed. We use Ricottas goal/ planning functions well with managing our teams plans for their sprints. The best thing I like in ricottamobile app as it helps me create my own team work space where everyone can access their tasks easily without any hassle of downloading or installing anything for themselfs! What's not so good yet but still could be improved more are its features which include video conferencing & screen sharing options through Zoom (which sometimes doesn't works)!! This will help you have meetings with your colleagues anywhere around globe even if they're offline.