I like that it's easy to use, has good customer service support if you do have any questions or concerns with your product/service usage etc., also allows for quick access of all patient information which makes me feel more confident as well at ease in my role when working within our hospital system! Nothing really but overall great experience using this software so far!! If anyone needs an efficient way of keeping track from start-to end their process flow then definitely check out careware. It will help streamline everything making sure they are always aware of what each step entails along every single department workflow allowing them better time efficiency during work hours especially since we don't get paid overtime anymore :).