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Review on K2 Software by Will Powers

Revainrating 5 out of 5

Very helpful tool and great customer service

I like that it is easy for our team of 3 in sales/marketing who are not tech savvy! The interface can be confusing when you first start using but with training from support we have been able fix most issues very easily (and they always keep us up to date!). Not much dislike really - just wish there were more resources available within Salesforce related specifically around marketing campaigns etc. We use this software daily so far no complaints about performance or anything else which has made me feel good knowing my colleagues won't suffer any downtime due to technical errors either :).

img 1 attached to K2 Software review by Will Powers



Pros
  • Ease at setting things all back into place if something goes wrong
  • Can link directly off SFDC
  • Easy integration between Marketing cloud & SFAccordion Dislikes : Nothing currently, would love better documentation though
Cons
  • There are nuances