The tub arrived on time but upon opening it I noticed that one of the holders was cracked (see fig 1). Morvath emailed asking how the tray was doing and I informed her of the cracked holder. Apologized very quickly and sent a new holder. I was impressed until the new holder arrived in flimsy, plastic bag-like packaging (there wasn't even a box to try and protect the holder). Not surprisingly, the new holder was more damaged than the original one (see photo 2). Ridiculous. Very poor quality control followed by a lack of common sense.
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